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UltimateIPTVHub
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Refund Policy

Last updated: January 2026

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for first-time subscribers. If not satisfied within 7 calendar days of initial purchase, request a full refund. Applies to first purchase only.

2. Eligibility

  • Request within 7 calendar days of purchase
  • Must be a first-time purchase (not renewal)
  • Must have contacted support to attempt issue resolution
  • Account not suspended for policy violations

3. Non-Refundable

  • Subscription renewals
  • Purchases older than 7 days
  • Reseller credits
  • Accounts terminated for violations
  • Additional connection add-ons

4. How to Request

  1. Contact via Contact page or email support@ultimateiptvhub.com
  2. Include order number or purchase email
  3. Describe reason for refund
  4. We respond within 24–48 business hours

5. Processing

Refunded to original payment method. Processing: 5–10 business days. Access terminated upon approval.

6. Chargebacks

Please contact support before initiating chargebacks. Unauthorized chargebacks may result in account suspension.

7. Contact

Email: support@ultimateiptvhub.com · Contact Form

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